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Field Service Technician Apprentice
Service Quick, Inc. is an Authorized Preferred Partner of Samsung Care. Our CSP (Customer Service Plaza) Service Center specializes in customer satisfaction of maintenance and care for all of Samsung Appliances, which include Refrigerators, Washers/Dryers, Dishwashers, Oven/Stoves, Microwaves, TVs, etc.
Full-time position, Shift: 8:00AM - 5:00PM (Monday-Friday) with occasional overtime as needed (Training provided).
- The trainee will be provided company uniform, will be trained in troubleshoot, repair (Part Exchange), and/or install Home Appliance such as refrigerator, washer, dryer, dishwasher, oven, microwave, and CE (future) for Samsung appliances.
- Trainee will be trained in how to update each task status in real-time using mobile phone and communicate with office for technical information or other issues.
- Field Service Technician Apprentice will be hired as Service Quick Employee, at the completion of training, which period varies depending on skill development. During training, apprentices will not drive company vehicles. Only certified Service Quick technicians can drive company vehicles.
- Knowledge of AC/DC, reading electrical schematics
- Knowledge of using multi-meters and other trouble shooting equipment
- Knowledge of plumbing, water pipe, or gas lines, HVAC
- Experience in technician jobs for Home appliance, consumer electronics, other electric/electronic products or similar
- Self-motivated individuals with strong time-management skills
- Must be fluent in English
- Ability to lift up to 50 pounds
- Permit to work in USA as full-time employee
- Valid driver`s license with clean driving record
- Resident in commutable distance from your chosen area
- 1+ year(s) field service technician experience in relatable field
- Team-player type personality with a focus on customer satisfaction