Duties

•           Inputs claims

•           Performs data entry accurately

•           Answers calls directed to claims department and make phone calls related to claims

•           Call, communicate, and contact various provider offices to send out and obtain medical  records through mail, email, or fax.

•           Request refunds and follows up with physician or appropriate representative.

•           Contacts billers or vendors to take care of patient`s bill.

•           Follow up with physicians or appropriate representative for outstanding checks and inputs into log sheet.

•           Manages portal access calls and emails from physicians or physician offices

•           Other Duties

Experience and Qualifications

•           Experience in healthcare (preferred)

•           Excellent and proven interpersonal, verbal, and written communication skills

•           Ability to keep schedule; customer service; strong work ethics

•           Proficiency with Microsoft Excel/Word

•           Ability to cope with conflict, stress, and crisis situations

Benefits

•           Vacation days

•           Paid sick days

•           Paid major holidays

•           Medical, dental, and vision insurance

Schedule Monday to Friday 8:30 AM to 5:30 PM (1-hour lunch in between) Benefits:

•           Dental insurance

•           Health insurance

•           Paid time off

•           Vision insurance

Schedule:

•           Monday to Friday 8:30 am to 5:30 pm

Ability to commute/relocate:

•           Buena Park, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

•           High school or equivalent (Preferred)

Experience:

•           Microsoft Office: 1 year (Preferred)

•           Customer service: 1 year (Preferred)

Work Location: In person