Bankcard Services

Torrance, CA

1.   CUSTOMER SERVICE REPRESENTATIVE (Korean & English REQUIRED)

Bankcard Services is looking to bring on a Customer Service Representatives to support our merchants, clients andstaff with professionalism, tact and skill. The duties will include good problem solving skills, friendly attitude, taskoriented, strong multi- tasking skills, computer savvy, customer service experience, and dependability.

Organization and attention to detail are keys to this role, as is the ability to learn quickly and communicate effectively.

JOB SUMMARY:

Answer phones to respond to orders, general Merchant inquires, Bill Statement questions, all of Terminals Issue andcustomer complaints. Project a professional company image through phone interaction.

SKILLS/EDUCATION/EXPERIENCE REQUIREMENTS:

1.    Bilingual: Korean/English (REQUIRED) or Vietnamese/English (REQUIRED)

2.    Basic reading, writing, and arithmetic skills required. This is normally acquired through a high schooldiploma or equivalent.

3.    Computer literate with the ability to learn customer service software applications.

VISA sponsorship available to employees who show great potential.

Resume E-mail : bcshr@e-bankcard.com