SUMMARY
The Technician supports the Product Quality department in product investigations, evaluates and reports results of defective part, NTF and re-manufactured part investigations, performs company/lease car service and repair, supports media events with vehicle preparation, supports product planning with vehicle upgrades/modifications and validates labor operation times to support TSB/Service action/Recalls. The Technician will be trained in all necessary procedures in order to be able to maintain service garage operations in case the Supervisor is not available i.e. order parts, prioritize shop jobs make decisions in order to complete all requests on time and correctly as well as assist in supervising contract employees reporting to the garage Supervisor.
MAJOR RESPONSIBILITY
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Service Company and employee lease vehicles including completing warranty claim entry and completing repair orders.
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Validate Technical Service Bulletins/Recalls/Campaigns and PUPs .
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Support Product Quality Engineers in product investigations with parts installation, diagnosis and root cause analysis. Issue reports on results.
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Participate as needed in vehicle inspection, repair and modification for press events both onsite and offsite and supports product planning with vehicle upgrades.
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Evaluate returned parts and re-manufactured parts by installing on PQ fleet vehicles, provide feedback and issue reports, as required, on results.
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CPG Forward Model Data Collection.
JOB REQUIREMENTS
Education:
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Associates Degree in Automotive Technology or equivalent experience
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ASE Master Technician Certification a plus
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Certification form an accredited automotive institute a plus
Overall Related Experience:
SKILLS
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Ability to use Microsoft Word, Excel and PowerPoint
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Ability to use common engineering measurement tools
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Capable of using service garage equipment i.e. tire machine, balancer, alignment machine
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Ability to understand and utilize wiring diagrams and diagnostic flow charts
KIA MOTORS AMERICA is a dynamic company that is ideal for professionals who seek to accelerate their careers. Based in one of the nation’s most desirable communities in Southern California. Our outstanding benefits package includes 100% paid health insurance, 401(k) plan, plus much more. EOE M/F/D/V. For more information about Kia, please visit our website at http://www.kia.com/
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